How to Book Your Salkantay Pass Trek and Humantay Lake
Booking your Salkantay Pass Trek and Humantay Lake experience is fast, simple, and secure. Follow these easy steps to complete your reservation online.
Step 1 — Check Availability
Click the “BOOK ONLINE” button to access our live availability calendar. Select your preferred departure date and continue to the booking platform.
Step 2 — Choose Traveler Category and Payment Option
Select the applicable traveler category — adult, student, or child — then choose whether to pay a $70 USD deposit per person or the full tour price upfront.
Step 3 — Provide Traveler Details
Complete the booking form with the required information for each participant, including full name, passport details, WhatsApp number, and accommodation in Cusco. Please double-check that all details are accurate.
Step 4 — Add Optional Services
Personalize your reservation with optional extras, such as trekking pole rental. Once your selections are made, continue to the payment section.
Step 5 — Finalize Your Payment
Pay securely by credit or debit card, with bank transfers also available in select countries. Online card payments carry a 3.99% transaction fee, covered by the traveler. Once payment is complete, you’ll automatically receive a confirmation email, followed by your final tour confirmation — including departure details and important instructions — within 24 hours.
Booking Terms and Conditions
To confirm your Salkantay Pass Trek and Humantay Lake reservation, a non-refundable deposit of $70 USD per person is required, securing your spot on the tour.
Booking Deposit
A $70 USD deposit per person is needed to confirm your reservation. This deposit becomes fully refundable if cancellation is submitted at least 24 hours before your scheduled departure.
Free Cancellation Up to 24 Hours Before Departure
Cancel free of charge, with no penalty, up to 24 hours before the tour begins. In this case, all amounts paid will be refunded, excluding any non-refundable bank charges, currency conversion costs, or payment-processing fees.
Cancellations Within 24 Hours of Departure
Cancellations made less than 24 hours before departure aren’t eligible for a refund. The $70 USD deposit per person, along with any other amounts already committed to the tour, will be retained. Failing to show up, arriving late, or being unavailable at the confirmed pick-up time counts as a no-show, with no refund provided.
Date Changes
Changing your tour date is free when requested at least 24 hours before departure, subject to operational and accommodation availability. Requests made within 24 hours of departure may incur additional charges or may not be accepted.
Remaining Balance
If you’ve only paid the deposit, the outstanding balance must be settled no later than 24 hours before departure. Payment can be completed through our online platform or in person at our Cusco office, where cash payments in US dollars or Peruvian soles are accepted, along with credit and debit cards (3.9% processing fee applies).
Changes, Cancellations, and Customer Support
All requests for cancellations, date changes, or reservation modifications must be submitted by email to info@machupicchuteam.com at least 24 hours before the scheduled departure. The timestamp of the email received determines whether the request qualifies for free cancellation.
Our customer service team is available daily from 7:00 AM to 10:00 PM Peru time, responding as promptly as possible during business hours.
FAQs: Salkantay Pass Trek and Humantay Lake
1. Do I need previous trekking experience for this tour?
No, previous experience isn’t required, though a reasonable level of physical fitness is recommended. This trek is ideal for travelers who want to experience the Salkantay region without committing to a longer multi-day expedition.
2. Is this trek suitable for travelers who have already visited Machu Picchu?
Absolutely — this tour is specifically designed for travelers who’ve already explored Machu Picchu and want to discover more of the Andes. Since it doesn’t include Machu Picchu, there’s no need to worry about entrance ticket availability or advance booking restrictions.
3. What makes the Sky Star Domes experience special?
Staying in our exclusive Sky Star Crystal Domes at Quiswarniyoc offers a unique blend of comfort and nature, with transparent panoramic walls and ceilings that let you enjoy sweeping mountain views and the night sky from the comfort of your bed.
4. How difficult is crossing the Salkantay Pass?
Day 2, which includes the climb to Salkantay Pass at 4,630 meters, is considered the most demanding part of the trek. Expect cold, windy conditions and a steady 3-to-4-hour ascent, though the pace remains manageable for most travelers with reasonable fitness.
5. Can I book this tour on short notice?
Yes, since this tour doesn’t require Machu Picchu tickets or limited trekking permits, availability is generally flexible and bookings can often be made as late as one day before departure, subject to space in our Sky Star Domes.
6. What happens if I need to cancel my reservation?
Cancellations made at least 24 hours before departure qualify for a full refund, with no penalty. Cancellations within 24 hours of departure, however, are not eligible for a refund, and the $70 USD deposit per person will be retained.
7. Will I have time to rest and enjoy Quiswarniyoc Camp, or is the itinerary fully packed?
The afternoon of Day 1 is left free for you to enjoy at your own pace — whether that means a short hike to the Salkantay Viewpoint or simply relaxing in your Sky Star Dome, taking in the mountain views, waterfalls, and even friendly llamas around camp.
